Important Phone Numbers & Links


Indian Residential School Survivors and Family





The Indian Residential Schools Resolution Health Support Program provides former IRS students and their families regardless of status or place or residence within Canada, with access to counselling, as well as cultural and emotional support services. The Program also provides assistance with the cost of transportation when counselling and cultural support services are not locally available.

For more information on the program, please refer to the FNHA website at:




The Indian Residential Schools Adjudication Secretariat has released a new video to help claimants prepare for their hearing in the Independent Assessment Process (IAP). – Click here to view more information:

Independent Assessment Process Toll-Free Information Line

Former students of Indian Residential Schools who have questions about the Independent Assessment Process (IAP) or about their IAP claim can call the IAP Info-Line. There is no charge to call this number.

The IAP Info-Line can assist former students to better understand the IAP and how their claims proceed in it. These services are available in English and French as well as Cree.

Indian Residential Schools Adjudication Secretariat does the paper work and support work to make the Independent Assessment Process go smoothly. They receive the claims assesses them to see if they are eligible for the process, work with claimants and their lawyers to prepare claims for a hearing.

For more information on the program, please refer to the IAP website at:



Toll Free: 1-888-872-5554 (1-888-TRC-5554)

Through the Residential School Settlement Agreement, all signing Parties have agreed that an historic Truth and Reconciliation Commission will be established to contribute to truth, healing and reconciliation. Reconciliation is an ongoing individual and collective process, and will require commitment from all those affected including First Nations, Inuit and Métis former Indian Residential School (IRS) students, their families, communities, religious entities, former school employees, government and the people of Canada. Reconciliation may occur between any of the above groups.

For more information on the program, please refer to the TRC website at:



1-866-343-1858 or 1-877-627-7027 (TTY)

The Indian Residential Schools Settlement Agreement stipulates that once all Common Experience Payments (CEP) have been made, if more than $40 million remains in the Trust Fund, the funds are to be made available to CEP Recipients, upon application, in the form of non-cash Personal Credits of up to $3,000 each for educational purposes.

CEP Recipients will be able to choose to transfer their Personal Credits to certain Family Members as defined in the Indian Residential Schools Settlement Agreement and the Terms and Conditions;

Terms and Conditions for Personal Credits have been developed by Canada and the Assembly of First Nations and by Canada and Inuit Representatives to determine which Education Entities and Groups and which Educational Programs and Services are eligible;

Once the Personal Credits have been distributed, any amount remaining in the Trust Fund on January 1, 2015 is to be paid to the National Indian Brotherhood Trust Fund and the Inuvialuit Education

For more information on the program, please refer to:

Personal Credit Info – PDF

Assembly of First Nations (AFN) has provided their information about their assistance with the Redemption Forms:

 Assembly of First Nations (AFN) has posted a new bulletin for the extension of the Education Personal Credits. Click the link below to read complete details:

AFN bulletin

Important Deadlines

Deadline to submit your Personal Credits Acknowledgement Form:
postmarked by March 7, 2015.

Deadline for Education Entity or Group to submit Personal Credits Redemption Form:
postmarked by June 7, 2015.

Crawford Class Action Services will finalize payments by August 7, 2015.

All education programs and services must be concluded by August 31, 2015.



The Group IAP program provides funding to established groups to support healing and reconciliation for group members, their families, and communities. This program provides an opportunity for individuals to come together as they go through their individual IAP claim and/or shortly thereafter.

The overall objectives are:
To affect healing by helping former residential school students who have been admitted to the IAP who share similar experiences (school, community, issues) to support each other in their journey towards healing and reconciliation

To empower individuals by giving them access to tools and resources to develop, enhance and strengthen relationships between former students, their families, their communities, and with other Canadians in support of healing and reconciliation during the IAP and/or after their IAP hearing.

For more information on the program, please refer to the IRSAS website at: